Project
PagerDuty Service Icons
Overview
PagerDuty is a technology company that helps IT organizations automate software alerts into fast actionable solutions. I worked on creating iconography and illustrations to show how their services organize messy alerts from the internet.
Role
- Designer
- Illustrator
Deliverables
- Icon Set
- How It Works Illustration

Chaotic Mess
PagerDuty needed a visual representation of “before” and “after” signing up for their services. These illustrations would be used in a pitch deck where the sales team would introduce the product to potential clients.
The image below, illustrates how big online companies use different third-party services for their businesses to fully operate. And if any of those services go offline, it can often times be messy to find and contact the right person to resolve the problem.

Organized All Alerts
Alerts are all organized as they pass through PagerDuty’s platform. Then instantly, the correct teams gets alerted and the scheduled person on “duty” will get notified to resolve the problem.
